Collective agreement

Social services agreement, period work and scheduling

Sutja interprets the private social services collective agreement: period-work rest periods, qualifications and staffing levels stay in control on every shift.

A carer and a resident in a care-home room

What this means for staff scheduling

The private social services collective agreement covers care homes, assisted living and other round-the-clock care. Work is often built on period-based working time, running alongside statutory staffing levels and qualification requirements. Reconciling these across three-shift work is a constant puzzle for the manager.

How Sutja interprets the agreement for you

01

Period-work rest periods and the balancing-period hours are checked automatically, and Sutja never suggests shifts that break the period.

02

Qualifications and permits, such as a medication permit, are checked before a shift is assigned, so an ineligible shift is blocked already in planning.

03

A capacity view shows in real time whether staffing levels are met per shift and per role.

04

When someone calls in sick, Sutja proposes free, qualified substitutes with no rest-period breaches.

Key concepts

Period-based work

A working-time form where hours even out over a multi-week period rather than a single week. Common in round-the-clock care.

Balancing period

The span over which average working time is evened out to the agreed number of hours. Sutja tracks the running total in real time.

Staffing levels

The minimum staff relative to clients. Sutja shows whether it is met per shift and per role.

Qualifications

The permits and skills a task requires, such as a medication permit. A shift cannot be assigned without a valid qualification.

Useful links

The agreement parties and official sources for this collective agreement.

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